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{"id":8308177764505,"title":"Mlily Polar Wave Hybrid Firm Mattress","handle":"mlily-polar-wave-hybrid-firm-mattress","description":"\u003cdiv class=\"premium-product-description\"\u003e\n\n \u003cdiv class=\"product-offer-box\"\u003e\n \u003cp class=\"offer-label\"\u003eMLILY POLAR WAVE COLLECTION\u003c\/p\u003e\n \u003ch2\u003eFirm Comfort with Cooling Hybrid Support\u003c\/h2\u003e\n \u003cp\u003e\n A 25cm firm-feel hybrid mattress combining Liquid Gel Flex Foam with\n responsive underlying support for a stable and comfortable sleep surface.\n \u003c\/p\u003e\n \u003c\/div\u003e\n\n \u003cdiv class=\"product-trust-line\"\u003e\n \u003cspan\u003eFirm Comfort\u003c\/span\u003e\n \u003cspan\u003e25cm Mattress Height\u003c\/span\u003e\n \u003cspan\u003e10-Year Manufacturer Warranty\u003c\/span\u003e\n \u003c\/div\u003e\n\n \u003csection class=\"product-introduction\"\u003e\n \u003cp class=\"product-eyebrow\"\u003e\n FIRM COMFORT · RESPONSIVE HYBRID SUPPORT\n \u003c\/p\u003e\n\n \u003ch2\u003eMLILY Polar Wave Hybrid Firm Mattress\u003c\/h2\u003e\n\n \u003cp class=\"product-lead\"\u003e\n The MLILY Polar Wave Hybrid Firm Mattress is designed for sleepers who\n prefer a more stable and supportive comfort feel with less noticeable\n sink-in. Its hybrid construction combines Liquid Gel Flex Foam with a\n responsive support system to provide firm comfort without feeling\n excessively rigid.\n \u003c\/p\u003e\n \u003c\/section\u003e\n\n \u003csection class=\"product-feature-section\"\u003e\n \u003ch2\u003eWhy You’ll Love It\u003c\/h2\u003e\n\n \u003cdiv class=\"feature-grid\"\u003e\n\n \u003cdiv class=\"feature-card\"\u003e\n \u003ch3\u003eFirm Comfort Feel\u003c\/h3\u003e\n \u003cp\u003e\n Designed for customers who prefer a more stable sleep surface with\n reduced sink-in and a stronger sense of underlying support.\n \u003c\/p\u003e\n \u003c\/div\u003e\n\n \u003cdiv class=\"feature-card\"\u003e\n \u003ch3\u003eLiquid Gel Flex Foam\u003c\/h3\u003e\n \u003cp\u003e\n Liquid cooling gel is distributed through the foam structure to\n support responsive comfort and help disperse accumulated body heat.\n \u003c\/p\u003e\n \u003c\/div\u003e\n\n \u003cdiv class=\"feature-card\"\u003e\n \u003ch3\u003eHybrid Construction\u003c\/h3\u003e\n \u003cp\u003e\n The combination of cushioning comfort materials and responsive\n support provides a balance of pressure-relieving comfort and\n structural stability.\n \u003c\/p\u003e\n \u003c\/div\u003e\n\n \u003cdiv class=\"feature-card\"\u003e\n \u003ch3\u003eResponsive Support\u003c\/h3\u003e\n \u003cp\u003e\n The firmer construction is designed to support the body with less\n pronounced contouring than the Plush version of the Polar Wave.\n \u003c\/p\u003e\n \u003c\/div\u003e\n\n \u003cdiv class=\"feature-card\"\u003e\n \u003ch3\u003eReduced Partner Disturbance\u003c\/h3\u003e\n \u003cp\u003e\n The mattress construction is designed to help reduce the transfer\n of everyday movement across the sleeping surface.\n \u003c\/p\u003e\n \u003c\/div\u003e\n\n \u003cdiv class=\"feature-card\"\u003e\n \u003ch3\u003eRemovable Washable Cover\u003c\/h3\u003e\n \u003cp\u003e\n The removable mattress cover can be machine washed according to the\n manufacturer’s care instructions for easier ongoing maintenance.\n \u003c\/p\u003e\n \u003c\/div\u003e\n\n \u003c\/div\u003e\n \u003c\/section\u003e\n\n \u003csection class=\"product-details-box\"\u003e\n \u003ch2\u003eMattress Details\u003c\/h2\u003e\n\n \u003cdiv class=\"details-row\"\u003e\n \u003cspan\u003eComfort feel\u003c\/span\u003e\n \u003cstrong\u003eFirm\u003c\/strong\u003e\n \u003c\/div\u003e\n\n \u003cdiv class=\"details-row\"\u003e\n \u003cspan\u003eMattress type\u003c\/span\u003e\n \u003cstrong\u003eHybrid Mattress\u003c\/strong\u003e\n \u003c\/div\u003e\n\n \u003cdiv class=\"details-row\"\u003e\n \u003cspan\u003eMattress height\u003c\/span\u003e\n \u003cstrong\u003eApproximately 25cm\u003c\/strong\u003e\n \u003c\/div\u003e\n\n \u003cdiv class=\"details-row\"\u003e\n \u003cspan\u003eComfort material\u003c\/span\u003e\n \u003cstrong\u003eLiquid Gel Flex Foam\u003c\/strong\u003e\n \u003c\/div\u003e\n\n \u003cdiv class=\"details-row\"\u003e\n \u003cspan\u003eSupport style\u003c\/span\u003e\n \u003cstrong\u003eResponsive Hybrid Support\u003c\/strong\u003e\n \u003c\/div\u003e\n\n \u003cdiv class=\"details-row\"\u003e\n \u003cspan\u003eCover\u003c\/span\u003e\n \u003cstrong\u003eRemovable Cover\u003c\/strong\u003e\n \u003c\/div\u003e\n\n \u003cdiv class=\"details-row\"\u003e\n \u003cspan\u003eCover care\u003c\/span\u003e\n \u003cstrong\u003eMachine Washable\u003c\/strong\u003e\n \u003c\/div\u003e\n\n \u003cdiv class=\"details-row\"\u003e\n \u003cspan\u003eAvailable sizes\u003c\/span\u003e\n \u003cstrong\u003e\n Long Single, King Single, Double, Queen \u0026amp; King\n \u003c\/strong\u003e\n \u003c\/div\u003e\n\n \u003cdiv class=\"details-row\"\u003e\n \u003cspan\u003eWarranty\u003c\/span\u003e\n \u003cstrong\u003e10-Year Manufacturer Warranty\u003c\/strong\u003e\n \u003c\/div\u003e\n \u003c\/section\u003e\n\n \u003cdiv class=\"mattress-only-note\"\u003e\n \u003cstrong\u003ePlease note:\u003c\/strong\u003e Comfort descriptions such as firm are\n general guides only. Mattress feel is subjective and may vary according\n to body weight, sleeping position, bed base and personal preference.\n This listing includes the mattress only.\n \u003c\/div\u003e\n\n \u003csection class=\"delivery-information\"\u003e\n \u003ch2\u003eBefore Ordering\u003c\/h2\u003e\n\n \u003cp\u003e\n Please confirm the required mattress size and comfort level before\n ordering. The Firm version is designed to provide less cushioning and\n sink-in than the Polar Wave Plush Mattress.\n \u003c\/p\u003e\n\n \u003cp style=\"margin-top:12px;\"\u003e\n For hygiene reasons, mattresses that have been opened, unwrapped, slept\n on or used are generally not eligible for change-of-mind returns.\n \u003c\/p\u003e\n \u003c\/section\u003e\n\n \u003csection class=\"delivery-information\"\u003e\n \u003ch2\u003eDelivery Information\u003c\/h2\u003e\n\n \u003cp\u003e\n MLILY orders are generally prepared for dispatch within approximately\n 2–7 business days, subject to size, stock availability, supplier\n schedules and delivery location.\n \u003c\/p\u003e\n\n \u003cp style=\"margin-top:12px;\"\u003e\n Delivery is available to Melbourne metropolitan suburbs, major\n Australian metropolitan areas and selected regional locations.\n Availability and charges depend on mattress size, postcode, stock\n location and property access.\n \u003c\/p\u003e\n \u003c\/section\u003e\n\n \u003csection class=\"care-information\"\u003e\n \u003ch2\u003eMattress Care\u003c\/h2\u003e\n\n \u003cp\u003e\n Use the mattress on a flat, supportive and suitably ventilated bed base.\n Rotate the mattress regularly in accordance with the manufacturer’s care\n instructions. Do not fold or bend the mattress, and avoid placing\n excessive weight on the edges.\n \u003c\/p\u003e\n\n \u003cp style=\"margin-top:12px;\"\u003e\n Follow the care label before washing the removable cover and ensure it is\n completely dry before refitting it to the mattress.\n \u003c\/p\u003e\n \u003c\/section\u003e\n\n\u003c\/div\u003e","published_at":"2025-01-28T15:27:41+11:00","created_at":"2025-01-28T15:26:57+11:00","vendor":"Mlily","type":"","tags":["Mlily mattress"],"price":99900,"price_min":99900,"price_max":149900,"available":true,"price_varies":true,"compare_at_price":199900,"compare_at_price_min":199900,"compare_at_price_max":279800,"compare_at_price_varies":true,"variants":[{"id":45096463007897,"title":"Long Single","option1":"Long Single","option2":null,"option3":null,"sku":null,"requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Mlily Polar Wave Hybrid Firm Mattress - Long Single","public_title":"Long Single","options":["Long Single"],"price":99900,"weight":40000,"compare_at_price":199900,"inventory_quantity":9,"inventory_management":"shopify","inventory_policy":"deny","barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}},{"id":45096463040665,"title":"King Single","option1":"King Single","option2":null,"option3":null,"sku":null,"requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Mlily Polar Wave Hybrid Firm Mattress - King Single","public_title":"King Single","options":["King Single"],"price":104900,"weight":40000,"compare_at_price":204900,"inventory_quantity":10,"inventory_management":"shopify","inventory_policy":"deny","barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}},{"id":45096463073433,"title":"Double","option1":"Double","option2":null,"option3":null,"sku":null,"requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Mlily Polar Wave Hybrid Firm Mattress - Double","public_title":"Double","options":["Double"],"price":114900,"weight":40000,"compare_at_price":219900,"inventory_quantity":9,"inventory_management":"shopify","inventory_policy":"deny","barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}},{"id":45096463106201,"title":"Queen","option1":"Queen","option2":null,"option3":null,"sku":null,"requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Mlily Polar Wave Hybrid Firm Mattress - Queen","public_title":"Queen","options":["Queen"],"price":124900,"weight":40000,"compare_at_price":229800,"inventory_quantity":7,"inventory_management":"shopify","inventory_policy":"deny","barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}},{"id":45096463138969,"title":"King","option1":"King","option2":null,"option3":null,"sku":null,"requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Mlily Polar Wave Hybrid Firm Mattress - King","public_title":"King","options":["King"],"price":149900,"weight":40000,"compare_at_price":279800,"inventory_quantity":10,"inventory_management":"shopify","inventory_policy":"deny","barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}}],"images":["\/\/comfortforall.com.au\/cdn\/shop\/files\/Polar-Wave1-880x590_30181f41-ca3c-4db0-a895-60446e17fceb.jpg?v=1738037834","\/\/comfortforall.com.au\/cdn\/shop\/files\/HybridPolarWave_page-0001_ec2bc6d1-70a5-41fa-8ddc-e6dfe702f0ef.jpg?v=1738037834"],"featured_image":"\/\/comfortforall.com.au\/cdn\/shop\/files\/Polar-Wave1-880x590_30181f41-ca3c-4db0-a895-60446e17fceb.jpg?v=1738037834","options":["Size"],"media":[{"alt":"MLILY Polar Wave Hybrid Mattress","id":32591572566169,"position":1,"preview_image":{"aspect_ratio":1.492,"height":590,"width":880,"src":"\/\/comfortforall.com.au\/cdn\/shop\/files\/Polar-Wave1-880x590_30181f41-ca3c-4db0-a895-60446e17fceb.jpg?v=1738037834"},"aspect_ratio":1.492,"height":590,"media_type":"image","src":"\/\/comfortforall.com.au\/cdn\/shop\/files\/Polar-Wave1-880x590_30181f41-ca3c-4db0-a895-60446e17fceb.jpg?v=1738037834","width":880},{"alt":"MLILY Polar Wave Hybrid Mattress layer construction","id":32591572533401,"position":2,"preview_image":{"aspect_ratio":1.445,"height":1595,"width":2304,"src":"\/\/comfortforall.com.au\/cdn\/shop\/files\/HybridPolarWave_page-0001_ec2bc6d1-70a5-41fa-8ddc-e6dfe702f0ef.jpg?v=1738037834"},"aspect_ratio":1.445,"height":1595,"media_type":"image","src":"\/\/comfortforall.com.au\/cdn\/shop\/files\/HybridPolarWave_page-0001_ec2bc6d1-70a5-41fa-8ddc-e6dfe702f0ef.jpg?v=1738037834","width":2304}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cdiv class=\"premium-product-description\"\u003e\n\n \u003cdiv class=\"product-offer-box\"\u003e\n \u003cp class=\"offer-label\"\u003eMLILY POLAR WAVE COLLECTION\u003c\/p\u003e\n \u003ch2\u003eFirm Comfort with Cooling Hybrid Support\u003c\/h2\u003e\n \u003cp\u003e\n A 25cm firm-feel hybrid mattress combining Liquid Gel Flex Foam with\n responsive underlying support for a stable and comfortable sleep surface.\n \u003c\/p\u003e\n \u003c\/div\u003e\n\n \u003cdiv class=\"product-trust-line\"\u003e\n \u003cspan\u003eFirm Comfort\u003c\/span\u003e\n \u003cspan\u003e25cm Mattress Height\u003c\/span\u003e\n \u003cspan\u003e10-Year Manufacturer Warranty\u003c\/span\u003e\n \u003c\/div\u003e\n\n \u003csection class=\"product-introduction\"\u003e\n \u003cp class=\"product-eyebrow\"\u003e\n FIRM COMFORT · RESPONSIVE HYBRID SUPPORT\n \u003c\/p\u003e\n\n \u003ch2\u003eMLILY Polar Wave Hybrid Firm Mattress\u003c\/h2\u003e\n\n \u003cp class=\"product-lead\"\u003e\n The MLILY Polar Wave Hybrid Firm Mattress is designed for sleepers who\n prefer a more stable and supportive comfort feel with less noticeable\n sink-in. Its hybrid construction combines Liquid Gel Flex Foam with a\n responsive support system to provide firm comfort without feeling\n excessively rigid.\n \u003c\/p\u003e\n \u003c\/section\u003e\n\n \u003csection class=\"product-feature-section\"\u003e\n \u003ch2\u003eWhy You’ll Love It\u003c\/h2\u003e\n\n \u003cdiv class=\"feature-grid\"\u003e\n\n \u003cdiv class=\"feature-card\"\u003e\n \u003ch3\u003eFirm Comfort Feel\u003c\/h3\u003e\n \u003cp\u003e\n Designed for customers who prefer a more stable sleep surface with\n reduced sink-in and a stronger sense of underlying support.\n \u003c\/p\u003e\n \u003c\/div\u003e\n\n \u003cdiv class=\"feature-card\"\u003e\n \u003ch3\u003eLiquid Gel Flex Foam\u003c\/h3\u003e\n \u003cp\u003e\n Liquid cooling gel is distributed through the foam structure to\n support responsive comfort and help disperse accumulated body heat.\n \u003c\/p\u003e\n \u003c\/div\u003e\n\n \u003cdiv class=\"feature-card\"\u003e\n \u003ch3\u003eHybrid Construction\u003c\/h3\u003e\n \u003cp\u003e\n The combination of cushioning comfort materials and responsive\n support provides a balance of pressure-relieving comfort and\n structural stability.\n \u003c\/p\u003e\n \u003c\/div\u003e\n\n \u003cdiv class=\"feature-card\"\u003e\n \u003ch3\u003eResponsive Support\u003c\/h3\u003e\n \u003cp\u003e\n The firmer construction is designed to support the body with less\n pronounced contouring than the Plush version of the Polar Wave.\n \u003c\/p\u003e\n \u003c\/div\u003e\n\n \u003cdiv class=\"feature-card\"\u003e\n \u003ch3\u003eReduced Partner Disturbance\u003c\/h3\u003e\n \u003cp\u003e\n The mattress construction is designed to help reduce the transfer\n of everyday movement across the sleeping surface.\n \u003c\/p\u003e\n \u003c\/div\u003e\n\n \u003cdiv class=\"feature-card\"\u003e\n \u003ch3\u003eRemovable Washable Cover\u003c\/h3\u003e\n \u003cp\u003e\n The removable mattress cover can be machine washed according to the\n manufacturer’s care instructions for easier ongoing maintenance.\n \u003c\/p\u003e\n \u003c\/div\u003e\n\n \u003c\/div\u003e\n \u003c\/section\u003e\n\n \u003csection class=\"product-details-box\"\u003e\n \u003ch2\u003eMattress Details\u003c\/h2\u003e\n\n \u003cdiv class=\"details-row\"\u003e\n \u003cspan\u003eComfort feel\u003c\/span\u003e\n \u003cstrong\u003eFirm\u003c\/strong\u003e\n \u003c\/div\u003e\n\n \u003cdiv class=\"details-row\"\u003e\n \u003cspan\u003eMattress type\u003c\/span\u003e\n \u003cstrong\u003eHybrid Mattress\u003c\/strong\u003e\n \u003c\/div\u003e\n\n \u003cdiv class=\"details-row\"\u003e\n \u003cspan\u003eMattress height\u003c\/span\u003e\n \u003cstrong\u003eApproximately 25cm\u003c\/strong\u003e\n \u003c\/div\u003e\n\n \u003cdiv class=\"details-row\"\u003e\n \u003cspan\u003eComfort material\u003c\/span\u003e\n \u003cstrong\u003eLiquid Gel Flex Foam\u003c\/strong\u003e\n \u003c\/div\u003e\n\n \u003cdiv class=\"details-row\"\u003e\n \u003cspan\u003eSupport style\u003c\/span\u003e\n \u003cstrong\u003eResponsive Hybrid Support\u003c\/strong\u003e\n \u003c\/div\u003e\n\n \u003cdiv class=\"details-row\"\u003e\n \u003cspan\u003eCover\u003c\/span\u003e\n \u003cstrong\u003eRemovable Cover\u003c\/strong\u003e\n \u003c\/div\u003e\n\n \u003cdiv class=\"details-row\"\u003e\n \u003cspan\u003eCover care\u003c\/span\u003e\n \u003cstrong\u003eMachine Washable\u003c\/strong\u003e\n \u003c\/div\u003e\n\n \u003cdiv class=\"details-row\"\u003e\n \u003cspan\u003eAvailable sizes\u003c\/span\u003e\n \u003cstrong\u003e\n Long Single, King Single, Double, Queen \u0026amp; King\n \u003c\/strong\u003e\n \u003c\/div\u003e\n\n \u003cdiv class=\"details-row\"\u003e\n \u003cspan\u003eWarranty\u003c\/span\u003e\n \u003cstrong\u003e10-Year Manufacturer Warranty\u003c\/strong\u003e\n \u003c\/div\u003e\n \u003c\/section\u003e\n\n \u003cdiv class=\"mattress-only-note\"\u003e\n \u003cstrong\u003ePlease note:\u003c\/strong\u003e Comfort descriptions such as firm are\n general guides only. Mattress feel is subjective and may vary according\n to body weight, sleeping position, bed base and personal preference.\n This listing includes the mattress only.\n \u003c\/div\u003e\n\n \u003csection class=\"delivery-information\"\u003e\n \u003ch2\u003eBefore Ordering\u003c\/h2\u003e\n\n \u003cp\u003e\n Please confirm the required mattress size and comfort level before\n ordering. The Firm version is designed to provide less cushioning and\n sink-in than the Polar Wave Plush Mattress.\n \u003c\/p\u003e\n\n \u003cp style=\"margin-top:12px;\"\u003e\n For hygiene reasons, mattresses that have been opened, unwrapped, slept\n on or used are generally not eligible for change-of-mind returns.\n \u003c\/p\u003e\n \u003c\/section\u003e\n\n \u003csection class=\"delivery-information\"\u003e\n \u003ch2\u003eDelivery Information\u003c\/h2\u003e\n\n \u003cp\u003e\n MLILY orders are generally prepared for dispatch within approximately\n 2–7 business days, subject to size, stock availability, supplier\n schedules and delivery location.\n \u003c\/p\u003e\n\n \u003cp style=\"margin-top:12px;\"\u003e\n Delivery is available to Melbourne metropolitan suburbs, major\n Australian metropolitan areas and selected regional locations.\n Availability and charges depend on mattress size, postcode, stock\n location and property access.\n \u003c\/p\u003e\n \u003c\/section\u003e\n\n \u003csection class=\"care-information\"\u003e\n \u003ch2\u003eMattress Care\u003c\/h2\u003e\n\n \u003cp\u003e\n Use the mattress on a flat, supportive and suitably ventilated bed base.\n Rotate the mattress regularly in accordance with the manufacturer’s care\n instructions. Do not fold or bend the mattress, and avoid placing\n excessive weight on the edges.\n \u003c\/p\u003e\n\n \u003cp style=\"margin-top:12px;\"\u003e\n Follow the care label before washing the removable cover and ensure it is\n completely dry before refitting it to the mattress.\n \u003c\/p\u003e\n \u003c\/section\u003e\n\n\u003c\/div\u003e"}
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Mlily Polar Wave Hybrid Firm Mattress

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Product Description
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$999.00 $1,999.00

or make 4 interest-free payments of $249.75 AUD fortnightly with Afterpay More info

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MLILY POLAR WAVE COLLECTION

Firm Comfort with Cooling Hybrid Support

A 25cm firm-feel hybrid mattress combining Liquid Gel Flex Foam with responsive underlying support for a stable and comfortable sleep surface.

Firm Comfort 25cm Mattress Height 10-Year Manufacturer Warranty

FIRM COMFORT · RESPONSIVE HYBRID SUPPORT

MLILY Polar Wave Hybrid Firm Mattress

The MLILY Polar Wave Hybrid Firm Mattress is designed for sleepers who prefer a more stable and supportive comfort feel with less noticeable sink-in. Its hybrid construction combines Liquid Gel Flex Foam with a responsive support system to provide firm comfort without feeling excessively rigid.

Why You’ll Love It

Firm Comfort Feel

Designed for customers who prefer a more stable sleep surface with reduced sink-in and a stronger sense of underlying support.

Liquid Gel Flex Foam

Liquid cooling gel is distributed through the foam structure to support responsive comfort and help disperse accumulated body heat.

Hybrid Construction

The combination of cushioning comfort materials and responsive support provides a balance of pressure-relieving comfort and structural stability.

Responsive Support

The firmer construction is designed to support the body with less pronounced contouring than the Plush version of the Polar Wave.

Reduced Partner Disturbance

The mattress construction is designed to help reduce the transfer of everyday movement across the sleeping surface.

Removable Washable Cover

The removable mattress cover can be machine washed according to the manufacturer’s care instructions for easier ongoing maintenance.

Mattress Details

Comfort feel Firm
Mattress type Hybrid Mattress
Mattress height Approximately 25cm
Comfort material Liquid Gel Flex Foam
Support style Responsive Hybrid Support
Cover Removable Cover
Cover care Machine Washable
Available sizes Long Single, King Single, Double, Queen & King
Warranty 10-Year Manufacturer Warranty
Please note: Comfort descriptions such as firm are general guides only. Mattress feel is subjective and may vary according to body weight, sleeping position, bed base and personal preference. This listing includes the mattress only.

Before Ordering

Please confirm the required mattress size and comfort level before ordering. The Firm version is designed to provide less cushioning and sink-in than the Polar Wave Plush Mattress.

For hygiene reasons, mattresses that have been opened, unwrapped, slept on or used are generally not eligible for change-of-mind returns.

Delivery Information

MLILY orders are generally prepared for dispatch within approximately 2–7 business days, subject to size, stock availability, supplier schedules and delivery location.

Delivery is available to Melbourne metropolitan suburbs, major Australian metropolitan areas and selected regional locations. Availability and charges depend on mattress size, postcode, stock location and property access.

Mattress Care

Use the mattress on a flat, supportive and suitably ventilated bed base. Rotate the mattress regularly in accordance with the manufacturer’s care instructions. Do not fold or bend the mattress, and avoid placing excessive weight on the edges.

Follow the care label before washing the removable cover and ensure it is completely dry before refitting it to the mattress.

At Comfort For All, we want customers to receive products that are of acceptable quality, match their description and are suitable for their intended purpose.

 

Change-of-Mind Returns

Comfort For All does not generally provide refunds or exchanges where a customer:

  • Changes their mind
  • Selects the incorrect size, colour, model or comfort level
  • Decides that the product is no longer required
  • Does not like the feel or appearance of a product that matches its description

Customers are responsible for reviewing all product descriptions, dimensions, comfort information, colours, delivery requirements and access measurements before placing an order.

For hygiene reasons, mattresses, mattress toppers, pillows, bedding and similar products that have been opened, unwrapped, slept on or used cannot be returned for change of mind.

This change-of-mind policy does not affect any rights relating to faulty, damaged, unsafe, incorrectly supplied or misdescribed products under the Australian Consumer Law.

 

Order Cancellations

Please contact us as soon as possible if you wish to cancel or change an order.

We will make reasonable efforts to stop the order before it is processed, manufactured, transferred or dispatched. However, cancellation is not guaranteed.

 

Orders Already Being Processed

If the supplier, manufacturer, warehouse or delivery carrier has already begun processing the order, reasonable costs already incurred may be deducted from the refund.

Any applicable cancellation costs will depend on the circumstances of the individual order.

 

Made-to-Order and Special-Order Products

Made-to-order, custom-made and specially ordered products may enter production shortly after an order is confirmed.

Once production or special ordering has commenced, cancellation may not be available.

Where a cancellation is accepted, reasonable costs already incurred by Comfort For All, the supplier or the manufacturer may be deducted from the refund. These costs will reflect the stage of production or order processing.

 

Orders Already Dispatched

Once an order has been dispatched, it generally cannot be cancelled as a standard order cancellation.

 

Damaged Products

Please inspect the product and its packaging as soon as reasonably possible after delivery.

If a product arrives damaged, please contact us promptly. Reporting visible transport damage within 48 hours helps us lodge a claim with the supplier or carrier efficiently, but this requested timeframe does not limit your rights under the Australian Consumer Law.

Please retain the product and all packaging until we advise you how the matter will be handled.

Do not dispose of, repair, assemble or alter a damaged product before receiving instructions from us, unless it is reasonably necessary for safety.

 

 

Faulty Products

If you believe a product is faulty, please contact Comfort For All directly.

The product may need to be inspected by Comfort For All, the manufacturer, an authorised representative or an independent service provider before the appropriate remedy can be determined.

We will aim to complete the assessment within a reasonable time and keep you informed where further information is required.

 

Comfort Preference and Mattress Feel

Mattress comfort is subjective.

Descriptions such as firm, medium, medium-firm and plush are general comfort guides rather than guarantees that every customer will experience the mattress in the same way.

A mattress feeling softer or firmer than expected does not necessarily mean that the mattress is faulty.

New mattresses may also require an adjustment period. 

 

Manufacturer Warranties

Many products sold by Comfort For All include a manufacturer’s warranty.

The applicable warranty period and conditions vary depending on the brand and product. Customers may be required to follow the manufacturer’s care, installation, rotation and support requirements.

A manufacturer’s warranty is provided in addition to, and does not replace or restrict, a customer’s rights under the Australian Consumer Law.

Customers may contact Comfort For All for assistance with a warranty claim. We may coordinate the claim with the manufacturer and request the information reasonably required to assess the issue.

 

Sale and Clearance Products

Sale, discounted and clearance products are not eligible for change-of-mind returns unless otherwise agreed in writing.

However, sale and clearance products remain covered by applicable consumer guarantees.

 

How to Make a Claim

To request a return, cancellation, repair, replacement or refund, please contact:

Comfort For All

Email: info@comfortforall.com.au
Phone: 0403 834 364

Please include:

  • Your full name
  • Order number
  • Product name and size
  • Date the issue was discovered
  • A clear description of the issue
  • Photographs or videos where relevant
  • The outcome you are requesting

Please do not send a product back until return instructions have been provided.

We will review your enquiry and respond as soon as reasonably possible.

Delivery Information

Comfort For All offers delivery for mattresses, bed frames and selected bedroom furniture to Melbourne metropolitan areas, major Australian metropolitan locations and selected regional areas.

Delivery availability, charges and estimated timeframes vary depending on the product, brand, size, stock location and delivery postcode.

For regional locations or products without an automatic delivery rate, please contact us with the product name and delivery postcode for a quote.


Before You Place Your Order

Please make sure that:

  • Your full delivery address and postcode are correct
  • Your email address and mobile number are current
  • You have checked that the product will fit through all doors, hallways, stairways and lifts

Incorrect or incomplete information may delay your delivery and may result in additional delivery charges.


Delivery Areas

Delivery is generally available to:

  • Melbourne metropolitan suburbs
  • Major Australian metropolitan areas
  • Selected regional locations

Not every product can be delivered to every postcode. Some mattresses and bulky furniture items may have restricted delivery areas because of their size, supplier location or carrier availability.


Delivery Charges

Delivery charges depend on:

  • Product type and size
  • Delivery postcode
  • Supplier or warehouse location
  • Number of items ordered
  • Delivery service level
  • Stairs, lifts and access requirements
  • Whether additional handling is required


Estimated Dispatch Times

The following timeframes are general estimates for an order to be prepared and dispatched:

Brand Estimated Dispatch Time
SleepMaker Approximately 5–10 business days
Slumbercare Approximately 5–10 business days
MLILY Approximately 2–7 business days

 

Some mattresses are manufactured or ordered specifically after the customer places an order. Dispatch times may therefore vary according to product availability, mattress size, supplier production schedules and seasonal demand.

The estimated dispatch time is not the same as the final delivery time.

Please refer to the individual product page for any product-specific estimate.


Delivery Scheduling

Once your order is ready, the appointed delivery carrier will contact you using the email address or telephone number provided with your order.

Delivery time windows are estimates and may be affected by traffic, weather, earlier deliveries and other circumstances outside the driver’s control.

Please do not dispose of your existing mattress or furniture, arrange tradespeople or take time away from work until your delivery date has been confirmed.


Delivery Delays

All dispatch and delivery dates are estimates unless expressly confirmed otherwise in writing.

Where we become aware of a significant delay, we will endeavour to provide updated information using the contact details associated with your order.

Nothing in this policy excludes or limits any rights or remedies available under the Australian Consumer Law.


Order Changes

Please contact us promptly if you need to change:

  • The delivery address
  • Contact information
  • Mattress size
  • Product selection
  • Delivery instructions

Once an order has entered production, been dispatched or been allocated to a carrier, changes may not be possible and additional costs may apply.

Order cancellations and returns are subject to our Returns & Exchanges Policy and your rights under the Australian Consumer Law.


Delivery Questions

For delivery availability, charges or estimated timeframes, please contact:

info@comfortforall.com.au

Please include:

  • Product name or website link
  • Required size
  • Suburb and postcode
  • Details of stairs, lifts or restricted access
  • Your preferred contact number

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